INFINITI Wins Newsweek Award for Best Dealership Experience

Navigating the automotive buying process can sometimes feel daunting, but INFINITI has focused on revolutionizing the experience from start to finish. Because of these customer-first initiatives, the luxury automaker was honored with the Number 2 spot in the “Best Brand Dealership Experience” category in the 2026 Newsweek Readers’ Choice Awards.

What Made INFINITI Stand Out?

For INFINITI, acquiring a new vehicle is never just a simple business transaction. The company emphasizes genuine customer care and strives to establish long-term connections with every client. Living up to its luxury reputation, INFINITI showcases that higher standard across every stage of the buying process, giving today’s shoppers clear advantages.

In particular, INFINITI distinguishes itself with premier signature amenities tailored for seamless convenience and peace of mind. Key offerings include MyINFINITI Expert, INFINITI Premium Care, INFINITI Valet, and the MyINFINITI App. Furthermore, select retail locations provide around-the-clock roadside assistance and courtesy loaner vehicles.

This attentive process begins with MyINFINITI Expert, providing white-glove service as shoppers collaborate with an expert to identify the right vehicle. Customers can also access virtual walkarounds of vehicles in real time to help evaluate their choices. This dedicated care carries over into long-term ownership: INFINITI Premium Care includes coverage for three oil changes and three tire rotations during the first 36 months or 22,500 miles (whichever comes first). In addition, drivers can monitor diagnostics, operate remote vehicle functions, and schedule service right from the MyINFINITI App. Adding even more flexibility, the INFINITI Valet service picks up and returns your vehicle straight from your home or office for scheduled maintenance.

Additional Praise for INFINITI

Alongside its acclaimed retail and ownership care, INFINITI was also highlighted by Newsweek for the upcoming 2027 INFINITI QX65, an eagerly awaited crossover arriving soon in the U.S. and Canadian markets.

Contact us today at INFINITI of Scottsdale to learn more.